| Our Service Offerings to companies that outsource: |
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| CIOs and company executives are typically too busy to provide day-to-day oversight after the contract is signed. Sometimes the designated executive overseeing an outsourced initiative gets reassigned or overloaded with other priorities. Dash Group, Inc. provides expert assistance to avoid surprises that may come from the companies performing the work. Examples of services we have offered clients include: |
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Assistance in the Selection of Outsourcing Vendor |
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| Assist clients in scoping, business requirements specification, development of statement of work, and vendor selection. |
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Ongoing Liaison and Oversight |
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| Expert assistance and advisory services for the entire project life cycle to the CIO and executive team to avoid cost, schedule, and technical surprises even when the deilvery team says "Yes" to everything requested by the clients. |
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Performance Monitoring of the Delivery Team |
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| Assist the client executives in monitoring the performance of the delivery team as needed or following a major surprise, change in scope, or contract restructuring. |
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| Our Service Offerings for Companies that Perform Outsourced Work |
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| All companies performing outsourced work face the dilemma of being asked to do something that is not in their client’s best interest. Rarely, however, does the delivery team say "no" to the client. A technically sound approach needs to be articulated from the executive point of view to avoid later surprises for a client. A Technical Program Manager cannot do this effectively. A Dash Group, Inc. staff member who is experienced in dealing at the executive level, has strong skill base in business and technical side, and has 15 plus years experience can add value in many ways. Business growth from better client satisfaction, travel cost reduction, and freeing up and account manager to pursue new accounts are some tanglible benefits. Our service offerings include the following: |
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Advisory Assistance to Delivery Team |
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| A Dash Group, Inc. staff member provides the executive liason with the clients and advisory assistance to the delivery team. Dash Group, Inc. effort typically involves a few hours a week depending on the size and complexity of the initiative. |
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Multi-site, Multi-Account Assistance on Demand |
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| A Dash Group, Inc. staff member advises the delivery team(s) in multiple sites of the same account or multiple accounts as needed. |
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